Hingham Municipal Lighting Plant (HMLP) has taken over Customer Service for WRWS from Veolia, and want to make it as easy as possible for you to pay your bill. Check out our variety of payment options and consider signing up for AutoPay so you never miss a payment!

How to Read Your Utility Bill - Water Charges

• Service Charge
  This flat fee covers the fixed cost of daily operations, administration, customer service, and general expenses that don’t vary based on how much water a customer uses.
• Consumption <= 4 CCF (less than or equal to 4 CCF) 
  A fee based on your rate qualification and water consumption, calculated per hundred cubic feet (CCF). The first 4 CCF of water usage is priced lower to make essential water usage more affordable.
• Consumption > 4 CCF (greater than 4 CCF) 
  A fee based on your rate qualification and water consumption, calculated per hundred cubic feet (CCF). Water usage beyond 4 CCF is priced higher to reflect the scarcity of water and discourage excessive use. 
• Treatment Facility Fixed Surcharge 
  A set fee added to your bill to cover the ongoing costs of operating and maintaining the water treatment facility, ensuring safe and clean water is delivered to your home.
• Facility & Operations Charge 
  A fee to supplement the costs of maintaining and operating the water treatment facility, distribution system, fire hydrants, and pump stations. We have combined the former Water Treatment Operation and Maintenance and Mains Replacement Adjustment Mechanism (MRAM) surcharges into one charge.
• Capital Debt Assessment 
  A fixed fee based on revenue class to fund a major capital improvement project which includes the construction of a new water storage tank on Strawberry Hill in Hull, a booster station in Hingham, and the rehabilitation of the existing Turkey Hill tank.

Ways to Pay Your Bill

Pay Online

View & pay bills on Invoice Cloud, or enjoy the convenience of AutoPay! Sign up at www.hmlp.com/autopay.

Pay In-Person

Drop the payment at our office, 31 Bare Cove Park Dr.

Pay by Mail

Mail payment & return stubs to: Hingham Municipal Lighting Plant, P.O. Box 9264, Chelsea, MA 02150-9264

Pay by Phone

Call the office to pay by phone - Water: 877-253-6665

Pay via Drop Box

Drop the payment & return payment stub off in the drop box outside Hingham Town Hall.

Online Billing, Autopay & Paperless

HMLP offers automatic payments (AutoPay) and paperless billing, so you can pay your bill each month without any worry or hassle. AutoPay links directly to your bank account and will not accept debit or credit cards. 

To make any online bill payments, use autopay, or go paperless, you will first need to register your account. 

How to Register Your Account

• Visit www.hmlp.com/invoicecloud to get started.
• Click “Register Now” on Invoice Cloud.
• Enter account # and street to locate your account.
• Select an invoice and click “Register Customer” at the bottom of the screen.
• Add your email and create a password. 
• (Optional) Check box if enrolling in paperless billing.
• Click “Complete Registration” at the bottom.

Questions?

Call us for assistance with water billing at 877-253-6665

Download and Print Flyer How to Read Your Water Utility Bill (PDF)