Water Quality

Water Quality Concerns

For water quality concerns please email waterquality@weirriverwater.com

  • Include your name, address and a callback number
  • This mailbox is monitored 24 hours a day
  • A representative from Operations will contact you to discuss
  • If the issue cannot be resolved, we will schedule a technician to come out

How to Clear Discolored Water from Your Water Service 

  1. Run the cold water from an outside spigot closest to where your water service enters your home or business
  2. If you do not have an outside spigot please run the cold water only to a facet or bathtub
  3. Let the water run for 10–15 minutes, or until it becomes clear
  4. If the water does not clear after 15 minutes, turn the faucet off and wait 30–60 minutes before trying again
  5. Do not use hot water until the cold water is clear to prevent sediment from entering your hot water tank
  6. Once the cold water is clear, run the hot water for a few minutes to flush any remaining discolored water from your plumbing

If your water doesn’t clear up after 30 minutes, please submit an email to waterquality@weirriverwater.com to notify.  Include your address and phone number.