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1. Is my information secure?

Invoice Cloud uses the highest standards in Internet security. Account information displayed within the resident and treasurer/collector portals is truncated to protect confidential data. Any information retained is not shared with 3rd parties.

2. Is my credit card and checking account information safe when I pay online?

Absolutely. Invoice Cloud will safely store all of your financial information using Payment Card Industry (PCI) Compliant systems. This includes truncating (abbreviating) account numbers so that even municipalities do not see your complete account information.

3. What is PCI Compliance and why is it so important?

"PCI" stands for Payment Card Industry, and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have applications which involve the transmission and/or storage of credit card information. If breaches are found on systems that are not PCI compliant, the major credit card companies have the ability to levy significant fines on the offending parties.

4. Who has access to my account?

Only you and your collector/treasurer’s authorized staff have access to your account. No one will have access to your financial information as all check routing numbers and credit card numbers are truncated, so you never have to worry about security. As a precaution, we won’t even show your financial information back to you.