Weir River Water System

Weir River Water System

Contact and Communications

Customer Service Center

For all customer service inquiries contact WRWS/Suez toll-free, 24 hours per day at 877-253-6665. Customers can use this number to:

  • Make a bill payment
  • Check Account Balance and last payment received
  • Schedule an appointment
  • Request a copy of a bill
  • Register for Direct Debit
  • Leave a Meter Reading
  • Report any issues or emergencies

For the following inquiries, please contact Russell Tierney, Managing Director / Superintendent
781-804-2304, Email

  • New Water Service
  • Water Main Extensions
  • Capital Improvement Projects
  1. Notice: Hydrant Replacement, Bay Street, Hull

    WRWS would like to notify residents that tonight Wednesday, April 14 Weir River Water and the Hull Fire Department will replace a fire hydrant and gate valve in your area. Customers in the following areas will be without water service for approximately 5 Read on...
  2. Notice: Hydrant Replacement, Edgewater Rd, Hull

    On Thursday April 15, 2021, the Hull FD and WRWS will replace a fire hydrant at #20 Edgewater Rd (H766). Residents on Edgewater Rd from Nantasket Ave to Fifth St may experience periodic disruptions in water service from 9:00 AM to 3:00 PM. All... Read on...
  3. Notice: Bay Street Main Break

    The Weir River Water System would like to notify residents that due to an emergency main break on Bay St. this afternoon residents on Bay Street, Sagamore Terrace, Merrill Road, Fairmount Way, Roosevelt Avenue, Hillside Road, Eastern Avenue, Porrazzo... Read on...
  4. WRWS System Wide Flushing Program

    On Sunday, April 18, 2021, the WRWS will begin our semi-annual system wide flushing program. Over the next 8 weeks we will flush the low pressure service area Sunday through Thursday nights from 9:00 PM to 5:00 AM. Updates and the entire plan, including.. Read on...
  5. Hydrant Replacement - Bay Street Area, Hull

    On Wednesday, April 14, 2021, Weir River Water and the Hull Fire Department will replace a fire hydrant and gate valves. Customers in the following areas will be without water service for approximately 5 hours: Bay St, Sagamore Terr, Merrill Rd, Fairmount Read on...
  6. Register Your MySuezWater.com Account

    Enroll in electronic billing and set up automatic payments via mysuezwater.com. With mysuezwater.com, you can save a payment method, manage your account and view your billing and payment activities. You can also update your contact information and... Read on...
  7. Final Phase: Transfer of Support from Aquarion to Suez effective April 1, 2021

    We appreciate your patience as we continue the transition of service to the Weir River Water System. We are now completing the final phase, which is the transfer of customer support and billing services from Aquarion to SUEZ. The SUEZ customer service... Read on...
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Updated Transition Details

Effective April 1, 2021, your customer support and billing services will transfer from Aquarion to SUEZ. Your water service will not be interrupted by this change. We have summarized for you below important information about this transition:

New Account Number

As part of the change to the SUEZ customer support and billing system, you will be issued a new account number which can be found on the first bill you receive after April 1. You will have to update this account number with your bank if you pay through home banking or direct debit.

Payment Options

Payment options will remain the same but will need to be re-established with your bank to reflect the updated account number. Payment options include:

  • Pay by check or electronic payment
  • Direct Debit through your bank
  • In person at the new local office
  • Credit Card, ACH or ATM (via the ICI Network)

Customer Service Center

Customers will be able to visit the storefront location for their customer service needs at 185 Lincoln Street, Unit 200B, Hingham, MA 02043. Here customers will be able to make appointments, pay bills, and make any requests pertaining to their service. The office is open between the hours of:

Monday, Wednesday, Thursday and Friday 8:00 am-4:30 pm
Tuesday 8:00 am-7:00 pm
Saturday/Sunday Closed

Register with mysuezwater.com

Enroll in electronic billing and set up automatic payments via mysuezwater.com. With mysuezwater.com, you can save a payment method, manage your account and view your billing and payment activities. You can also update your contact information and register to receive alerts.

Customer Service Number

For all customer service inquiries customers should contact the toll-free, 24 hour, self-service number of 877-253-6665. Customers can use this number to:

  • Make a bill payment
  • Check Account Balance and last payment received
  • Schedule an appointment
  • Request a copy of a bill
  • Register for Direct Debit
  • Leave a Meter Reading
  • Report any issues or emergencies

Water Commissioners

  • Mary Power
  • Joe Fisher
  • Bill Ramsey