Customer Service

For all customer service inquiries contact WRWS/Veolia toll-free, 24 hours per day at 877-253-6665. Customers can use this number to:

• Water Service / Billing Ownership Change
• Make a bill payment
• Check Account Balance and last payment received
• Schedule an appointment
• Request a copy of a bill
• Register for Direct Debit
• Leave a Meter Reading
• Report any issues or emergencies

In Person Customer Service Center:

185 Lincoln St, Unit 200B, Hingham MA 02043
Phone: 877-253-6665

Monday, Wednesday, Thursday and Friday 8:00 am-4:30 pm
Tuesday 8:00 am-7:00 pm
Saturday/Sunday Closed

Mail Payments with stub to:

Weir River Water System
PO Box 876
Reading MA 01867-0407

Citizens Advisory Board

For inquiries relating to the following issues, please contact the WRWS Citizens Advisory Board at CAB@weirriverwater.com

• Water rates
• Water rule and regulations
• General feedback and about the ratepayer experience

For the following inquiries, please contact Russell Tierney, Managing Director / Superintendent
781-804-2304, Email

• New Water Service Applications / Construction
• Water Main Extensions
• Capital Improvement Projects